Telehealth Services

Frequently Asked Questions

  • Is telehealth as effective as an in-person visit?

    For many ongoing programs, including hormone therapy and GLP-1 management, telehealth is equally effective because treatment relies heavily on lab results, patient-reported symptoms, and dosage adjustments rather than a physical exam.

  • Do I need lab work before a telehealth consultation?

    Some telehealth programs, such as TRT or GLP-1 therapy, require baseline bloodwork before treatment begins. Your provider will let you know which labs are needed and where to complete them locally.

  • Can telehealth providers prescribe medication in Georgia?

    Yes, licensed telehealth providers in Georgia can prescribe medication after an appropriate evaluation, as long as the medication and condition meet state telehealth prescribing guidelines.

  • How long does a typical telehealth visit last?

    A telehealth visit generally lasts between fifteen and thirty minutes, depending on whether it is an initial consultation or a routine follow-up.

  • What equipment do I need for a telehealth appointment?

    A smartphone, tablet, or computer with a camera and stable internet connection is all that's needed to join a telehealth visit.

  • Is telehealth covered by insurance?

    Coverage varies by insurance provider and the specific service being requested. Many telehealth visits are billed similarly to in-office appointments, though self-pay options are also available.

  • How often will I need telehealth follow-ups?

    Follow-up frequency depends on the program. GLP-1 and hormone therapy patients typically have monthly telehealth check-ins, while other consultations may be scheduled as needed.

  • Can telehealth be used for peptide therapy monitoring?

    Yes, peptide therapy monitoring is well suited to telehealth since it relies on symptom tracking, lab review, and dosage adjustments that can be handled through virtual visits.

  • What happens if my telehealth provider determines I need an in-person visit?

    If a telehealth provider determines that a physical exam, in-person procedure, or DME fitting is necessary, they will coordinate the next steps and refer you accordingly.

  • Is my information secure during a telehealth visit?

    Yes, telehealth platforms used by licensed providers are required to meet HIPAA security standards to protect patient privacy during every virtual visit.

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